89gd Terms & Conditions
This document outlines all terms for using the 89gd platform, including account management, bonus policy, and responsible gaming guidelines.
Introduction & Key Definitions
General Introduction
These Terms & Conditions ("Terms") form a legal agreement between the 89gd platform ("Platform", "Site") and every individual ("User", "you") who uses its services. 89gd is an online entertainment and betting platform operated for users in Bangladesh.
By registering on this platform or using any of its services, you confirm that you have fully read, understood, and accepted these Terms. If you do not agree with these Terms, please refrain from using the platform.
These Terms operate under Bangladesh Standard Time (BST, UTC+6). In the event of any dispute or ambiguity, 89gd's decision will be considered final.
Key Definitions
The meanings of terms and phrases used in these Terms are clarified below:
- "Platform" — The 89gd website, app, and all associated digital services.
- "Account" — Each user's personal profile created through registration.
- "Bonus" — Any additional funds or benefits provided by the platform.
- "Wagering Requirement" — The obligation to place a specified amount of bets before withdrawing bonus funds.
- "Taka" or "৳" — Bangladeshi Taka (BDT), the currency used for transactions on this platform.
- "Services" — Sports betting, casino games, live dealer, and other entertainment activities.
Eligibility & Account Management
Registration Eligibility
To open an account and use services at 89gd, you must meet the following requirements:
- You must be at least 21 years of age. Registration by minors is strictly prohibited.
- You must be a person of sound mind who is voluntarily choosing to use these services.
- Each individual may open only one account. Opening multiple accounts is a punishable offense and all accounts may be closed.
- If you have voluntarily enrolled in a self-exclusion program, you may not register during that period.
- All information provided at the time of registration must be truthful, accurate, and complete.
Account Security & Responsibility
Maintaining the security of your account is entirely your own responsibility. Please follow the guidelines below:
- Never share your login credentials (username and password) with any third party.
- Using another person's account or allowing others to use your account is prohibited.
- If you suspect unauthorised access to your account, notify the 89gd support team immediately.
- If any account details change, such as your phone number or email, update them on the platform without delay.
- 89gd will never ask for your password via email or phone.
Right to Close or Suspend an Account
89gd reserves the right to temporarily or permanently close any account without prior notice in the following circumstances:
- Violation of any clause of these Terms.
- Evidence of fraud, deception, or unlawful financial activity.
- Detection of multiple accounts or bonus abuse.
- Identification of the user as a minor.
- Where operating the account is not possible under applicable law.
Payment & Transaction Policy
Deposit Policy
The following mobile banking methods are currently accepted for depositing funds on the 89gd platform: bKash, Nagad, and Rocket. These methods are easily accessible to all major mobile banking users in Bangladesh.
- The minimum deposit amount is ৳100 — applicable for each method.
- Once a deposit is credited to the account, it is available for use immediately.
- You must use a mobile banking account registered in your own name when making a deposit.
- Depositing or sending funds from another person's account is strictly prohibited.
- 89gd does not charge any transaction fees, though the payment provider's own charges may apply.
Withdrawal Policy
The following conditions apply when withdrawing funds from the 89gd platform:
- The minimum withdrawal amount is ৳800.
- Withdrawals are only possible via bKash, Nagad, or Rocket.
- Processing a withdrawal request generally takes 30 minutes to 3 hours.
- Withdrawal requests will only be sent to a mobile banking account registered in your own name.
- Winnings from a bonus cannot be withdrawn until the related wagering requirement is met.
- In suspicious circumstances, 89gd may request additional information to verify a withdrawal request.
- Large withdrawals may be held until account verification (KYC) is complete.
Bonuses & Promotional Offers
Welcome Bonus Terms
New users who open an account at 89gd for the first time may be eligible for a welcome bonus. The current offer is a 120% bonus on the first deposit, up to a maximum of ৳5,000.
For example:
- Deposit ৳1,000 → ৳1,200 bonus → total balance ৳2,200
- Deposit ৳10,000 → ৳5,000 bonus (maximum limit) → total balance ৳15,000
The wagering requirement on the bonus is 25x, calculated on the bonus amount only — not the deposit amount.
Example: ৳1,200 bonus × 25 = ৳30,000 in bets must be placed before winnings from the bonus can be withdrawn.
General Bonus Rules
- Each bonus offer has its own validity period, minimum deposit, and wagering requirement — please read the relevant terms carefully before accepting any offer.
- If multiple accounts from the same household or address attempt to claim a bonus, all bonuses may be cancelled.
- If bonus abuse is proven, the account may be closed and all bonus winnings will be forfeited.
- 89gd reserves the right to modify, suspend, or cancel any bonus program at any time.
- If wagering is not completed before cashing out a bonus, the bonus will expire automatically.
VIP Program & Gaming Code of Conduct
VIP Tier Benefits
89gd has four VIP tiers for regular players. Weekly cashback is provided at each tier:
- Bronze: up to 0.2% weekly cashback
- Silver: up to 0.5% weekly cashback
- Gold: up to 0.8% weekly cashback
- Platinum: up to 1.0% weekly cashback
VIP tier advancement depends on your regular activity and participation. 89gd reserves the right to modify the VIP program terms at any time.
Fair Play Rules
89gd is committed to maintaining a fair and transparent environment. The following conduct is strictly prohibited:
- Using any software, bot, or automation tool to operate games.
- Deliberately exploiting system errors or bugs — any winnings obtained this way will be voided.
- Collusion or coordinating with other players.
- Attempting to gain unfair advantage through chargebacks or payment disputes.
- Harassing other users on the platform or attempting to influence them through dishonest means.
Play safely on 89gd
SSL encryption, fair play assurance, and a 24/7 support team keep your experience secure on our platform. Enjoy gaming responsibly.
Log in to 89gdResponsible Gaming & Privacy
Responsible Gaming
89gd believes gaming is an enjoyable form of entertainment — not a financial solution. We encourage users to play responsibly. This platform is for users aged 21 and above only.
- Set a fixed budget for gaming and do not exceed it.
- If you feel your gaming habits are getting out of control, please contact us.
- You can temporarily deactivate your account for a set period using the self-exclusion feature.
- Avoid placing more bets in hopes of recovering financial losses ("chasing losses").
To learn more about responsible gaming, visit our Responsible Gaming page.
Data Collection & Privacy
89gd places the highest importance on protecting users' personal information. Our SSL encryption technology keeps all your transactions and personal data secure.
- Information collected during registration is used only for account management and service improvement.
- Your personal information is not sold to third parties.
- Necessary information may be disclosed when required by applicable law or a regulatory authority.
- To learn more about our privacy practices, read the Privacy Policy page.
Limitation of Liability & Dispute Resolution
Limitation of Liability
89gd provides its services "as is" and accepts no liability for the following:
- If a technical error, server outage, or internet connectivity issue affects the outcome of a game or bet.
- If a transaction is affected by a delay or error from a third-party payment service.
- If any loss occurs due to a problem with the user's own device or software.
- If any issue arises as a result of incorrect information provided by the user.
- Unforeseen circumstances (force majeure) — such as natural disasters or government restrictions — that are beyond the platform's control.
Dispute Resolution
In the event of a dispute or complaint, please follow the process below:
- First, report your issue through 89gd's 24/7 live chat support.
- If the issue is not resolved via live chat, send a detailed description to [email protected] by email.
- After receiving the complaint, 89gd will investigate and respond within a reasonable time.
- 89gd's final decision will be considered binding in all circumstances.
- During the dispute resolution period, the relevant funds may be temporarily placed on hold.
Miscellaneous Provisions
Intellectual Property & Content Use
All content on the 89gd platform — including logos, graphics, text, software, and design — is protected under the platform's intellectual property rights. Users may not copy, redistribute, or use this content for commercial purposes.
Right to Modify Terms
89gd reserves the right to change, amend, or update these terms and conditions at any time. Changes will take effect as soon as they are published on this page. Continued use of the platform will be taken as your agreement to the updated terms. We therefore advise users to visit this page regularly.
Contact & Support
If you have any questions or need clarification about these terms, please contact us:
- Live Chat: 24/7 support — in Bengali and English.
- Email: [email protected]
Our support team is always ready to answer any of your questions.